Commercial ICT use by industry
Date
2003-10
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Abstract
Information and Communication Technology (ICT) is the technology in focus in this study. The state of ICT diffusion across various downstream sectors is specifically examined vis-a-vis relevant historical observations and economic theories with emphasis on the dynamics of technology adoption at sector level.
Using a recent survey of ICT usage as source of data, it is found that there are two levels of ICT diffusion. The first one is characterized by rapid and pervasive adoption suggesting an immediate and generalized cost-saving benefit derived from using a basic set of ICT resources. The second level of usage-that of extended set of ICT as embodied in e-commerce activities, appears to be undergoing a phase of more prolonged process of adoption and hence productivity payoffs and social benefits may take some time to materialize.
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Keywords
Commercial ICT, Digital transpormation, Technological adoption, Technological industry, Technological innovation, ICT